Reference

Open Your Account With Clear Data Rules

Your account data, wallet records from DANA, OVO, GoPay and QRIS, and device sessions are handled under this Privacy Policy before you enter the lobby.

Account data useDANA and OVO recordsGoPay and QRIS privacyDevice session care
slothemat138 Open Your Account With Clear Data Rules
CONTACT ROUTES

Check Privacy Contact Paths

Privacy requests need a clean trail, so we give you channels that match how you already manage your account. If you write from Denpasar or any other supported Indonesia location, include your registered phone number and the last four digits of the wallet reference when it relates to DANA, OVO, GoPay or QRIS. Our team answers privacy requests daily from 10:00 to 22:00 WIB.

Team online

Live chat 10:00-22:00 WIB

Use live chat when you need a quick privacy check while logged in. We may ask you to confirm your registered phone number before discussing account data or wallet references.

WhatsApp privacy help

Send a WhatsApp message for access, correction or deletion requests. Keep screenshots limited to the relevant account step so we can verify the issue without collecting extra data.

Email data request

Use email for formal privacy requests, including copies of account records. Add your username, registered email and request type so our team can route it without repeated questions.

ACCOUNT CONTROL

Control Your Account Data Trail

We treat this Privacy Policy as an operating rule, not a footer link. Your account settings, wallet checks, cookie choices and privacy request history are handled through defined steps that our support…

Account data collected

When you open an account, we collect your registration details, login history and account status. This helps us match you to your wallet activity and keep support replies tied to the right profile.

Wallet record handling

For DANA, OVO, GoPay and QRIS, we store payment channel, time, reference code and result status. Full wallet credentials stay with the payment rail, not inside your game account.

Cookie choices

Cookies help keep your session active and remember language or device choices. You can clear them in your browser, but we may ask you to log in again after removal.

Security checks

If a login looks unusual, we may compare device type, IP range and recent wallet action. These checks reduce account takeover risk and help our team verify privacy requests.

Retention approach

We keep account and wallet records only as long as needed for support, dispute handling, security checks and legal record needs. When retention ends, we remove or de-identify the data.

Change requests

To correct your phone number, email or profile detail, go to Account > Profile > Privacy Request. We confirm ownership first so another person cannot alter your records.

Ask About Your Privacy Rights

These answers cover the privacy issues you are most likely to check before opening an account or sending a data request. They focus on what we collect, how wallet references are handled, how you can ask for changes, and what happens when you clear cookies or close an account.

We collect your registration details, contact data, login records, device data and wallet references needed to run your account. We use them for access checks, privacy support, security monitoring and payment record matching.

Yes. We record the payment channel, time, reference code and result status for DANA, OVO, GoPay and QRIS activity. We do not store your full wallet login or private app credentials.

Send a request through live chat, WhatsApp or email using your registered phone number and username. We may ask for a short ownership check before sharing records tied to your account.

Yes. Go to Account > Profile > Privacy Request, choose the detail you want corrected, and submit the new value. We confirm ownership first to protect your profile from unauthorised changes.

Clearing cookies removes saved session data from your browser. You may need to log in again, and some language or device preferences may reset until you choose them again.

You can ask us to delete data that is no longer needed. Some wallet, security or dispute records may be retained for legal or operational reasons before removal or de-identification.

Only staff assigned to account, wallet, security or privacy work can access request details. We limit access by role and keep a record of handling steps for internal accountability.